Facilitating Feedback Exchange Through Social Software
Goal: Understanding the roles and value of social software in facilitating the exchange of performance feedback within enterprises.
Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp
Little is known about how digital work shapes the exchange of performance feedback, even though today’s digital and global world demands for more continuous feedback than annual reviews. This research investigates a feedback app in a naturalistic …